How to set up a MyGov account
You use myGov to access Centrelink, Medicare and Child Support, all in one place. This guide shows you how to create a myGov account in easy simple layed out steps.
Step 1: create an account
The first step is to go to myGov and select Create a MyGov account.
Step 3: Enter your email address
Enter your Email address, then select Next.
*note Ensure you use an email address you use every day/frequently and that you have full acsess
Each myGov account must have a unique email address. You can’t use the same email for two myGov accounts. If you share an email address with someone, only one of you can use it to create a myGov account.
We’ll email you a code. Enter the Code, then select Next.
Step 4: enter your mobile number
Enter your Mobile number, then select Next.
If you don’t have access to a mobile phone or mobile reception, select skip this step.
Step 5: create password
Enter a Password and then Re-enter the password. You can then select Next. (we recommend writing this password down somewhere only you can see)
Your password must have at least 7 characters and include at least one number.
Step 6: create secret questions
Secret questions and answers help keep your account secure. It will ask you to create 3 questions and answers only you can answer.
Choose a question from the list or select Write my own question. Make sure your answers are easy for you to remember.
Select Next after you enter your answer.
Repeat this step to create questions 2 and 3.
Step 7: use your myGov account
You’ve created a myGov account. We’ll let you know what your myGov username is and also email it to you. You can use your username or email address to sign in to myGov.
Select Continue to myGov.
You’re signed in to your myGov account and can now:
- select Link your first service
- go to Account settings to set up your Sign-in options and Inbox notifications.
Always make sure you select Sign out when you’ve finished using your myGov account.