CUSTOMER REVIEWS

Karen Herring
Karen Herring
12:38 15 May 22
Always very helpful when we have a problem with our computers and goes the extra mile for us.
Kylie Moore
Kylie Moore
09:25 15 May 22
Super friendly staff, helpful, kept me up to date and translated computer lingo into words I could understand! These guys are lovely to deal with 👌🏽And of course fixed my computer issue 🙏
Helen Pears
Helen Pears
10:57 13 May 22
Can always solve my problems, whenever I am in crisis
June Stanton
June Stanton
03:16 12 May 22
I could not be happier with the service I received from Amy. She arrives on time with a friendly greeting and smile. Everything she does is explained to you in a way that is easy to understand. I highly recommend Geek Helpline. June
Audrey Raymond
Audrey Raymond
01:59 12 May 22
Amy was with me within half an hour of my frantic call for help.She provided a very efficient, swift, warm and helpful service for which I was enormously grateful. I cannot recommend Geek Helpline enough.
Mike T
Mike T
05:51 10 May 22
I have used Geek Helpline a few times and have found them to be consistently helpful with a great depth of technical knowledge and best of all a speedy rectification of IT problems.If you are looking for no nonsense IT assistance give Geek Helpline a go.
Lindsey Stillwell
Lindsey Stillwell
00:54 10 May 22
Over the phone and front desk service were helpful and friendly. They did a thorough clean out of dust and tarnish, and also took care to back-up my drive so that it didn't get lost while testing for what needed repair. Although I had several of the same problems happening after taking it in for repair, I spoke with Amy and she offered me a partial refund. Grateful for the understanding, willingness to resolve, and the feeling of working with real people who care for their work and the people they serve. Thanks Amy!
Desmond Forrester
Desmond Forrester
06:28 01 May 22
Great service and they react to problems promptlyHave been using them for years and very happy
Julia Walker
Julia Walker
22:56 29 Apr 22
My computer is opening faster than ever before Thanksamy
Gerrie Taylor
Gerrie Taylor
04:24 28 Apr 22
Amy arrived on time, understood exactly what my needs were and set about resolving the matters in a time efficient manner.
Admin BWMCA
Admin BWMCA
22:26 25 Apr 22
Amy is easy to contact for support, explains everything easily and always gets the job done in a timely manner
Douglas Walsh
Douglas Walsh
04:30 25 Apr 22
Amy was very helpful considering who she was working with
David Baldet
David Baldet
04:00 09 Apr 22
Debra Conran
Debra Conran
22:57 08 Apr 22
Have always been happy with the service here. Amy is bubbly, and nothing is too hard. She and her staff are obliging and patient with our lack of knowledge and happy to explain and demonstrate. She looks after us and we like that.
Jeff Hardie
Jeff Hardie
22:11 07 Apr 22
Karine Wilson
Karine Wilson
21:18 06 Apr 22
Geek Helpine is exactly what they are! Amy is the most efficient, helpfull person I've meet. She bought me a new laptop that suits my demand. After much patience (2 days trying to retrieve data from my previous laptop that crashed) she could transfer it to the new laptop. She did a great job. Thank you Amy. ❤
Cindy Noble
Cindy Noble
04:02 01 Apr 22
I went to Geek's as I was having trouble connecting apps and connecting my mobile to my car. I did have a tricky problem which they persevered with and cracked the problems I had. I was so impressed when my problem disappeared. I would definitely go back to them again and would highly recommend them 👌 😊
Liz Askew
Liz Askew
07:55 31 Mar 22
Great service and very helpful and understanding at a very stressful time for me. I am happy to support a local business and would highly recommend. Grateful thanks to the team at Geek.
Angela
Angela
06:41 25 Mar 22
Amy is always efficient, friendly and knows what she is doing. I always enjoy taking my computer to her as she explains what is wrong and is able to rectify the problem. Amy and her team provide an excellent service!
Beccie Barnes
Beccie Barnes
04:59 24 Mar 22
Reception are very welcoming. I was able to arrange the appointment that suit me, and timely. They came to my home on time, and resolved the issue. I had spent days and days trying to get my phone, watch and tablet to all synch together with my calendar. I sat and watched and there is no way I would have sorted it on my own. Thank you Geeks. Now I can access my calendar even if I am only using my smart watch.
TheSassyone2
TheSassyone2
02:59 24 Mar 22
Recommended. Good communication, punctual & prompt & competent service.
Graham Harvey
Graham Harvey
07:14 17 Mar 22
Beverley Hinz
Beverley Hinz
05:23 17 Mar 22
Murray Harney
Murray Harney
02:47 15 Mar 22
Great service.. great technology support.. while being friendly and professional.... highly recommend....
Brendan Martin
Brendan Martin
23:21 24 Feb 22
Norm cheetham
Norm cheetham
01:51 11 Feb 22
Marianne Leese
Marianne Leese
23:15 07 Feb 22
Sandra Jeffries
Sandra Jeffries
06:58 07 Feb 22
Quick response and professional approach to the issues involved in updating PC system. Follow-up on questions about the installation and use fast and on the button. Highly recommended.
Annette Pepper
Annette Pepper
12:48 06 Feb 22
Wendy Heeley
Wendy Heeley
21:15 27 Jan 22
Fast efficient service and happy to answer all my questions
Alison Bennett
Alison Bennett
08:51 23 Jan 22
It was less than 24 hours since contacting The Geek Girl that my computer issue was fixed and I was back using it. Great service.
Peter Evans
Peter Evans
02:54 23 Jan 22
Was frustrated at not being able to get email and printer would not work. Fixed by Geek in less than an hour. Thank you.
Edgar Fossey
Edgar Fossey
20:07 22 Jan 22
Professional,personal and a job well done.
Keith Buxton
Keith Buxton
23:39 20 Jan 22
Whenever I have an issue relating to my computer, Geek Helpline is the first place I always go to. Just recently Amy responded promptly to a problem I experienced and resolved it immediately. Top service in every way!!
Helen Chaffey
Helen Chaffey
06:46 19 Jan 22
Thank you Amy for attending to my computer so promptly, and returning to me, all working fine now. Your responsiveness was 5 star
David Woodrow
David Woodrow
23:19 15 Dec 21
Richard Searcy
Richard Searcy
05:29 12 Dec 21
Very helpful and efficient service. Amy is very pleasant to deal with and she has a good knowledge of IT. Job was completed on time and at a reasonable cost.
Melinda Watego
Melinda Watego
03:48 10 Dec 21
Rick Bradley
Rick Bradley
07:02 17 Nov 21
John Knoch
John Knoch
04:15 03 Nov 21
there are not enough stars here for that
Nicole Bliss
Nicole Bliss
06:08 12 Oct 21
Great service. Very friendly, helpful and professional.
Simon Rolfe
Simon Rolfe
01:32 11 Oct 21
Amy was efficient and courteous in dealing with my issues.
lisa kimmitt
lisa kimmitt
21:36 25 Sep 21
Chris Barnard
Chris Barnard
03:17 10 Sep 21
Always get great friendly service
aldebhume
aldebhume
05:50 29 Aug 21
Amy helped us out personally when we had compromised accounts. She allocated a generous amount of time and worked efficiently to overcome ongoing threats and restore our peace of mind. Cannot express how generous and tailor made the service was. Thanks so much Geek Helpline.
Edwin Mulic
Edwin Mulic
06:30 07 Aug 21
A big thank you to Geek Helpline. Amy's abilities and knowledge of computers are second to none. If Covid19 was a computer virus, I know that Amy could fix it. Thank you Geek Girl.
Liam Flynn
Liam Flynn
10:03 19 Jul 21
Excellent service, very friendly and great communication throughout the whole process. 10/10 would recommend for any problem big or small!!
Peter Wilson
Peter Wilson
04:31 13 Jul 21
Pleasant, tolerant, and helpful to one of the oldies. Overall excellent.
Paula Grundy
Paula Grundy
03:52 10 Jul 21
Thank you so much, Amy for helping my 96 year old father with his computer problems. You have so much patience and I really appreciated your feedback and outline of the work you performed.
Diana Wade
Diana Wade
04:54 24 Jun 21
They used the KISS system with me which suited me perfectly considering my age and computer inability.
Kathryn Wilson
Kathryn Wilson
05:24 19 Jun 21
Amy had to totally rebuild my machine after it had blown up. This was no ordinary job as not only did it include the normal Word and Excel, etc but it also included very specific programs for the courts, as I am a court audio transcriber. This was time consuming, exasperating and a huge learning curve for both Amy and myself. OMG. But my machine is now perfect, much faster and easier to use, thanks to Amy. I would highly recommend Geek Helpline if you have any computer issues. Kathryn
Carli Hall
Carli Hall
05:28 02 Jun 21
Amy logged remotely into my computer and fixed all my issues, which saved me 2 trips to a computer shop and unplugging and replugging all these cords back into my PC! I am very grateful! Thank you!
Ken Granger
Ken Granger
23:34 30 May 21
Amy has sorted out my laptop with her typical expert and prompt service.
Maryan G
Maryan G
01:17 30 May 21
Great Service Fixed my problem in next to no time. Would recommend to anyone needing IT Help
Bill Devery
Bill Devery
07:02 18 Apr 21
Savanah Hood
Savanah Hood
03:49 13 Apr 21
Peter Cowell
Peter Cowell
06:05 03 Apr 21
Pleasant friendly service. Have used them for years.
Bruce Horton
Bruce Horton
01:13 02 Apr 21
Amy was helpful and responded quickly to any queries I had. I am very happy with the repair.
Hubert Hiemstra
Hubert Hiemstra
04:50 01 Apr 21
Mike Clarke
Mike Clarke
02:19 21 Mar 21
Amy is extremely helpful, knowledgeable, efficient and organised. Also she is a great communicator and a pleasure to deal with! I have no hesitation in recommending Amy and will certainly contact her again for help in future. Thanks for your fantastic help, Amy!
Shirley Avis
Shirley Avis
00:41 15 Mar 21
Chris S
Chris S
23:55 07 Mar 21
Thank you Amy, the service was very responsive, addressed the problems and provided additional recommendations which were taken up. Absolutely my "go to" when I need any IT support.
susanne Forbes
susanne Forbes
02:02 01 Mar 21
The Geek helpline were prompt and fixed our issue within a day saving all our data and transferring everything to a new computer. We found them to be warm and friendly and very efficient.
Leanne Harrison
Leanne Harrison
22:13 28 Feb 21
Thanks Amy for responding so fast helping Erin with her email problems.Highly recommend Geek Helpline.
Brax Youd
Brax Youd
03:46 24 Feb 21
Amazing service from Amy, she know computers would always use her business. Thanks heaps Amy.
Maurice Flaherty
Maurice Flaherty
01:23 05 Feb 21
Amy gives great personalised service. She made a great effort to recover our data. She greatly helped in setting up our new computer which she supplied. I have no problem in recommending Geek Helpline.
Kirsten Mitchell
Kirsten Mitchell
06:47 31 Jan 21
Couldn't have been happier with Geek Helpline. Very refreshing to not only have a female IT professional but a computer repairer be very thorough, explanatory, timely and reasonably priced! Definitely can recommend.
Kyle Watson
Kyle Watson
22:44 29 Jan 21
As always, these people were brilliant. They logged onto my system, had the issue sorted in minutes. Very grateful for prompt & great service.
Berenice Pembleton
Berenice Pembleton
23:36 22 Jan 21
We can't thank Amy enough for the wonderful help she gave us and my 90 year old dad in setting up his new laptop. So was kind but very supportive in her manner and it was such a pleasure.
Gordon Burr
Gordon Burr
00:59 22 Jan 21
Had a problem with Adobe Lightroom which they tried to fix but couldn't so I took the pc to Geek Helpline and of course they fixed it and made improvements to the computer. Very grateful they are always able to resolve our computer issues and are easy to get hold of when we need them.
Gerard Fitzgerald
Gerard Fitzgerald
06:57 18 Jan 21
Prompt and efficient service
Vanessa Harvey
Vanessa Harvey
10:12 15 Jan 21
My laptop was completely screwed and wouldn’t even turn on. We went to the geek help line located in buderim and were served by the most wonderful lady and I could not commend her high enough for her work. If I could give her service an 11/5 stars I would
Kat H
Kat H
07:14 08 Jan 21
Amy delivers great service with a smile as always 🙂 Wouldn't go anywhere else.
Yvonne Koster
Yvonne Koster
23:58 28 Dec 20
Murray came to my place and I was able to sit with himand ask questions which was well worth it. Very good. I find both Amy and Murray really trustworthy with looking after any issues I can't solve.They are always willing to give good honest help and service.
Kirsty P
Kirsty P
01:50 23 Dec 20
Sean Burke
Sean Burke
01:56 16 Dec 20
Bruce Crowley
Bruce Crowley
00:30 12 Dec 20
Prompt, efficient and friendly service. Much appreciated.
Neil Taylor
Neil Taylor
05:47 29 Nov 20
Frances Nicholls
Frances Nicholls
05:57 26 Nov 20
Amy has always been great to work with, as is her crew. My problems were solved quickly and efficiently.
susie murphy
susie murphy
23:44 17 Nov 20
Christopher Deane
Christopher Deane
21:54 17 Nov 20
Murray did a great job with my computer and ironed out my issues very quickly and reinstalled Outlook app so my issues I was having could not reoccur. I also learnt a lot about my computer in the process and will definitely use Geek Helpline again if I have any other computer problems as their in home service was excellent!
Barry Lude
Barry Lude
19:36 15 Nov 20
The GEEK's were extremely knowledgeable and practical with resolution of my laptop problem - including time, cost and professionalism. I would highly recommend them - I haven't found a better service on the Sunshine Coast or surrounds.
Mervyn Grant
Mervyn Grant
00:52 12 Nov 20
Always provides prompt, good value service on all my IT needs including repairs, assistance in setting up and or handling program issues. Have been a repeat customer for many years and I recommend this business without hesitation.
Peter Ruscoe
Peter Ruscoe
05:36 08 Nov 20
Great lot to deal with and no problems.
diane standen
diane standen
10:24 06 Nov 20
Robert Anderson
Robert Anderson
06:30 03 Nov 20
Very professional with good old fashioned customer service. A pleasure to sort through problems, thankyou
Paul Reid
Paul Reid
01:18 01 Nov 20
Salty Balls
Salty Balls
02:53 25 Oct 20
Wayne Kerr
Wayne Kerr
06:37 17 Oct 20
Best service, on time as said, very friendly. Thank you
Andrea Ormerod
Andrea Ormerod
21:51 10 Oct 20
Provided timely assessment of the problem and fixed it within a reasonable period of time for an affordable price.
steve douglas
steve douglas
04:55 25 Sep 20
Bradley Mear
Bradley Mear
22:27 22 Sep 20
Lindy Scotton
Lindy Scotton
09:32 22 Sep 20
Honest and efficient service every time.
Laurence McKenzie
Laurence McKenzie
21:08 20 Sep 20
Thank you once again Amy for fitting my laptop into your busy schedule last week so I can get my business up and running again quickly. Always very prompt, professional and friendly service. 5 stars all the way!
Chris Scott
Chris Scott
03:05 15 Sep 20
What a great experience...Amy was professional, responsive and provide great advice and value in helping me with my I.T. issues. I would highly recommend Geek Helpline. I was having all sorts of problems and not being that computer literate and Amy at geekhelpline helped me to get everything working again. Thanks Amy.
Jan Jarman
Jan Jarman
20:20 12 Sep 20
My printer died at the worst possible moment. I contacted Amy, as I always do for any technological matters. I needed advice that I could rely on. She felt the printer's lifespan of 3 years had been passed, so she suggested replacement rather than repair. Her response was speedy, very good value for money, and we are now once again up and running. I am very grateful to Amy of Geek Girl! Reliable, knowledgeable and organised. Good stuff!
Alex Jago
Alex Jago
10:10 11 Sep 20
These guys are good at any repairs but there price is a bit too expensive but still recommend!!!
Leanne Viney
Leanne Viney
04:43 11 Sep 20
Professional, fast & great communication
OmgLockie
OmgLockie
00:41 11 Sep 20
Top service from Amy - My emails had disappeared and I contacted Amy and she had it under control and fixed promptly. All saved ! Thanks Amy 5 stars.
Virginia Watson
Virginia Watson
07:16 07 Sep 20
Thankyou, once again Amy for great service and your friendly professional support. Your service, skills and knowledge are invaluable to our business Pet Rest Cremations. Our experience with Greek Helpline rates five stars, thank you. Virginia Watson
Teresa Skerritt
Teresa Skerritt
03:16 20 Aug 20
Fast, Friendly and knowledgeable service.
Teneille Hunter
Teneille Hunter
00:08 20 Jul 20
Professional, prompt and exceptionally easy to work with.
Jill Winny
Jill Winny
03:14 15 Jul 20
Amy couldn't have been more helpful. She was able to answer all my questions and provided a fast, efficient and affordable service
Piper Peter
Piper Peter
08:38 14 Jul 20
Work was carried out promptly and courteously and at reasonable cost.
Jan Daventry
Jan Daventry
05:15 12 Jul 20
Thanks for the good service
FitMed Pulse
FitMed Pulse
10:13 08 Jul 20
I took my laptop in as it was running slow, and they not only fix that but picked up a few other issues that were also plaguing it that I was unaware of. Very happy with service.
David Keep
David Keep
07:19 21 Jun 20
Fantastic technician.
graham pinn
graham pinn
01:10 15 Jun 20
Always very helpful (particularly with senior citizens), and speedy.
Nicholas Walker
Nicholas Walker
23:36 14 Jun 20
I'm a repeat customer of 4 years and Amy is always very happy and easy to deal with. My laptop is 8 years old and Geek Helpline keep it running like new for a fraction of the cost of upgrading to an equivalent system.
Athol Lubbe
Athol Lubbe
07:33 14 Jun 20
Edgar Fossey
Edgar Fossey
06:40 16 May 20
Great service and all done in a short time frame on short notice. Can't thank Amy and staff enough. Well done
Adrienne Alexander
Adrienne Alexander
23:53 08 May 20
Christopher Edwards
Christopher Edwards
04:46 24 Apr 20
Quick and professional, great service and affordable. Kept me informed with what had to be done prior to fixing my computer. Highly recommend!
Ann Matthews
Ann Matthews
08:15 18 Apr 20
Fault was diagnosed quickly and repaired promptly.
Thelma egan
Thelma egan
01:18 16 Apr 20
Murray was very helpful and professional.
Christopher Trimblett
Christopher Trimblett
03:14 09 Apr 20
The problem with my laptop was identified by Geek Helpline, which was different to what I had thought and the solution they provided was less costly and provided quickly and efficiently for pick up the next day
Tracy Hancock
Tracy Hancock
07:56 04 Apr 20
Prompt service, problem efficiently dealt within 15mins. Thank you so much!
Jane Barclay
Jane Barclay
00:04 01 Apr 20
Thanks so much for your help Amy. It was lovely to meet your son.Cheers Jane
Wonderful as usual. respectful of my level of tech geekyness & of me, available,
John Sells
John Sells
12:20 18 Mar 20
Amy and Murray are both extremely helpful when dealing with me, an old bloke who doesn't know too much about modern technology. I couldn't have done without their assistance.
Pamela Green
Pamela Green
08:52 14 Mar 20
'Amy is always my go to person for all computer needs/issues. You never disappoint and I really appreciate you and your expertise! Many thanks 😉
Denise Frost
Denise Frost
23:31 26 Feb 20
Very good prompt follow up - no fuss
Ross Phinn
Ross Phinn
06:29 19 Feb 20
Thanks folks - excellent service.
Fleur McLeod
Fleur McLeod
04:47 12 Feb 20
Fantastic service. I would highly recommend geek girl for any IT needs.
Gordon Matthews
Gordon Matthews
07:37 09 Feb 20
Dorothy Collingwood
Dorothy Collingwood
01:19 08 Feb 20
What great service. I have always been very happy to have Geek Helpline look after my computer. Highly recommended.Dorothy
Julie McKenzie
Julie McKenzie
10:06 03 Feb 20
Amy of Geek Helpline provided quotes on two options to replace my laptop when Windows 7 support came to an end and I had to upgrade. Amy answered all my questions which helped me to make an informed decision as to what to buy. Excellent service and highly recommended.
joe tucker
joe tucker
06:57 27 Jan 20
Great service always helpful .
Katrina Burke
Katrina Burke
09:15 23 Jan 20
Excellent service from Amy .As always on time and solving my problems.
Judy Manning
Judy Manning
07:03 15 Jan 20
Good and prompt service. Always friendly and happy to help, l have recommended Amy and Murray to friends and they have been completely satisfied
Craig Clark
Craig Clark
07:29 06 Jan 20
Amy is extremely helpful and knowledgeable
Rhonda Bindon
Rhonda Bindon
03:42 02 Jan 20
We found Geeks very easy to talk to and they explained our computer problems to us in a way that we could understand. They were reasonable in their charges and had the work done quickly.
Therese Brooke
Therese Brooke
23:41 19 Dec 19
Amy has just built a new computer for me & I'm extremely happy with the computer and the service. I can ring her anytime for advice or help and she is only to willing to help me anyway she can. They give a complete service, coming onsite to set everything up ready for me to just start work. Thank you Amy & Murray
Lianne Wood
Lianne Wood
22:51 12 Dec 19
Geek Helpline provide a friendly and quick response to my computer problem. To Murray, thank you for your helpful info and advice on how to stay "safe" with computers. Will definitely seek Geek Helpline service again.
Ruth Wade
Ruth Wade
07:16 04 Dec 19
The technician was on time, skilled and efficient and our systems are working perfectly. What was booked as a 2 hour job took at least 6 hours and this was accommodated without complaint. We are absolutely satisfied with the service from Geek Helpline.
Trevor Blake
Trevor Blake
01:03 03 Dec 19
Great team and excellent service (24/7) - nothing was a problem and the my requests were attended to with speed and efficiency. Thank you Team.
Bradley Hunt
Bradley Hunt
12:15 20 Nov 19
Amazing service, such a professional local business, highly recommend.
Sue Douglass
Sue Douglass
05:10 16 Nov 19
Norma McMichael
Norma McMichael
10:58 03 Nov 19
Always excellent service with problems solved.
Chris Stanley
Chris Stanley
02:32 01 Nov 19
Amy is outstanding at what she does .
Ken Tippett
Ken Tippett
07:51 17 Oct 19
Great IT service from a personable and professional local small business.Highly recommend.
Eda Nevill
Eda Nevill
05:36 17 Oct 19
Excellent service, very prompt and all problems fixed. Good people to do business with. Will use whenever I need help.
Glenys Dunstone
Glenys Dunstone
22:30 14 Oct 19
Being a baby boomer technical issues can be difficult. My neighbours directed me to Amy telling me she is brilliant. What was very difficult for me was solved very quickly, thank you so much Amy you are indeed brilliant.
Blaize Wood
Blaize Wood
06:06 14 Oct 19
Excellent service, knowledgeable and informative staff. Competitive service fees
Ron Gove
Ron Gove
04:07 09 Oct 19
Jane McIntyre
Jane McIntyre
00:56 28 Sep 19
Amy always so very helpful and efficient backed up by her assistant Murray. Well done and thank you.
Colleen & Allan Smith
Colleen & Allan Smith
12:44 22 Sep 19
Debbie Murada
Debbie Murada
03:02 21 Sep 19
Thankyou Amy, always a fantastic job & very quickly sorted. We really appreciate the work you do for us. Des & Deb
Bruce Reid
Bruce Reid
00:44 13 Sep 19
Once again, very helpful and friendly service.
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