Super friendly staff, helpful, kept me up to date and translated computer lingo into words I could understand! These guys are lovely to deal with 👌🏽And of course fixed my computer issue 🙏
I could not be happier with the service I received from Amy. She arrives on time with a friendly greeting and smile. Everything she does is explained to you in a way that is easy to understand. I highly recommend Geek Helpline. June
Amy was with me within half an hour of my frantic call for help.She provided a very efficient, swift, warm and helpful service for which I was enormously grateful. I cannot recommend Geek Helpline enough.
I have used Geek Helpline a few times and have found them to be consistently helpful with a great depth of technical knowledge and best of all a speedy rectification of IT problems.If you are looking for no nonsense IT assistance give Geek Helpline a go.
Over the phone and front desk service were helpful and friendly. They did a thorough clean out of dust and tarnish, and also took care to back-up my drive so that it didn't get lost while testing for what needed repair. Although I had several of the same problems happening after taking it in for repair, I spoke with Amy and she offered me a partial refund. Grateful for the understanding, willingness to resolve, and the feeling of working with real people who care for their work and the people they serve. Thanks Amy!
Have always been happy with the service here. Amy is bubbly, and nothing is too hard. She and her staff are obliging and patient with our lack of knowledge and happy to explain and demonstrate. She looks after us and we like that.
Geek Helpine is exactly what they are! Amy is the most efficient, helpfull person I've meet. She bought me a new laptop that suits my demand. After much patience (2 days trying to retrieve data from my previous laptop that crashed) she could transfer it to the new laptop. She did a great job. Thank you Amy. ❤
I went to Geek's as I was having trouble connecting apps and connecting my mobile to my car. I did have a tricky problem which they persevered with and cracked the problems I had. I was so impressed when my problem disappeared. I would definitely go back to them again and would highly recommend them 👌 😊
Great service and very helpful and understanding at a very stressful time for me. I am happy to support a local business and would highly recommend. Grateful thanks to the team at Geek.
Amy is always efficient, friendly and knows what she is doing. I always enjoy taking my computer to her as she explains what is wrong and is able to rectify the problem. Amy and her team provide an excellent service!
Reception are very welcoming. I was able to arrange the appointment that suit me, and timely. They came to my home on time, and resolved the issue. I had spent days and days trying to get my phone, watch and tablet to all synch together with my calendar. I sat and watched and there is no way I would have sorted it on my own. Thank you Geeks. Now I can access my calendar even if I am only using my smart watch.
Quick response and professional approach to the issues involved in updating PC system. Follow-up on questions about the installation and use fast and on the button. Highly recommended.
Whenever I have an issue relating to my computer, Geek Helpline is the first place I always go to. Just recently Amy responded promptly to a problem I experienced and resolved it immediately. Top service in every way!!
Very helpful and efficient service. Amy is very pleasant to deal with and she has a good knowledge of IT. Job was completed on time and at a reasonable cost.
Amy helped us out personally when we had compromised accounts. She allocated a generous amount of time and worked efficiently to overcome ongoing threats and restore our peace of mind. Cannot express how generous and tailor made the service was. Thanks so much Geek Helpline.
A big thank you to Geek Helpline. Amy's abilities and knowledge of computers are second to none. If Covid19 was a computer virus, I know that Amy could fix it. Thank you Geek Girl.
Thank you so much, Amy for helping my 96 year old father with his computer problems. You have so much patience and I really appreciated your feedback and outline of the work you performed.
Amy had to totally rebuild my machine after it had blown up. This was no ordinary job as not only did it include the normal Word and Excel, etc but it also included very specific programs for the courts, as I am a court audio transcriber. This was time consuming, exasperating and a huge learning curve for both Amy and myself. OMG. But my machine is now perfect, much faster and easier to use, thanks to Amy. I would highly recommend Geek Helpline if you have any computer issues. Kathryn
Amy logged remotely into my computer and fixed all my issues, which saved me 2 trips to a computer shop and unplugging and replugging all these cords back into my PC! I am very grateful! Thank you!
Amy is extremely helpful, knowledgeable, efficient and organised. Also she is a great communicator and a pleasure to deal with! I have no hesitation in recommending Amy and will certainly contact her again for help in future. Thanks for your fantastic help, Amy!
Thank you Amy, the service was very responsive, addressed the problems and provided additional recommendations which were taken up. Absolutely my "go to" when I need any IT support.
The Geek helpline were prompt and fixed our issue within a day saving all our data and transferring everything to a new computer. We found them to be warm and friendly and very efficient.
Amy gives great personalised service. She made a great effort to recover our data. She greatly helped in setting up our new computer which she supplied. I have no problem in recommending Geek Helpline.
Couldn't have been happier with Geek Helpline. Very refreshing to not only have a female IT professional but a computer repairer be very thorough, explanatory, timely and reasonably priced! Definitely can recommend.
We can't thank Amy enough for the wonderful help she gave us and my 90 year old dad in setting up his new laptop. So was kind but very supportive in her manner and it was such a pleasure.
Had a problem with Adobe Lightroom which they tried to fix but couldn't so I took the pc to Geek Helpline and of course they fixed it and made improvements to the computer. Very grateful they are always able to resolve our computer issues and are easy to get hold of when we need them.
My laptop was completely screwed and wouldn’t even turn on. We went to the geek help line located in buderim and were served by the most wonderful lady and I could not commend her high enough for her work. If I could give her service an 11/5 stars I would
Murray came to my place and I was able to sit with himand ask questions which was well worth it. Very good. I find both Amy and Murray really trustworthy with looking after any issues I can't solve.They are always willing to give good honest help and service.
Murray did a great job with my computer and ironed out my issues very quickly and reinstalled Outlook app so my issues I was having could not reoccur. I also learnt a lot about my computer in the process and will definitely use Geek Helpline again if I have any other computer problems as their in home service was excellent!
The GEEK's were extremely knowledgeable and practical with resolution of my laptop problem - including time, cost and professionalism. I would highly recommend them - I haven't found a better service on the Sunshine Coast or surrounds.
Always provides prompt, good value service on all my IT needs including repairs, assistance in setting up and or handling program issues. Have been a repeat customer for many years and I recommend this business without hesitation.
Thank you once again Amy for fitting my laptop into your busy schedule last week so I can get my business up and running again quickly. Always very prompt, professional and friendly service. 5 stars all the way!
What a great experience...Amy was professional, responsive and provide great advice and value in helping me with my I.T. issues. I would highly recommend Geek Helpline. I was having all sorts of problems and not being that computer literate and Amy at geekhelpline helped me to get everything working again. Thanks Amy.
My printer died at the worst possible moment. I contacted Amy, as I always do for any technological matters. I needed advice that I could rely on. She felt the printer's lifespan of 3 years had been passed, so she suggested replacement rather than repair. Her response was speedy, very good value for money, and we are now once again up and running. I am very grateful to Amy of Geek Girl! Reliable, knowledgeable and organised. Good stuff!
Thankyou, once again Amy for great service and your friendly professional support. Your service, skills and knowledge are invaluable to our business Pet Rest Cremations. Our experience with Greek Helpline rates five stars, thank you. Virginia Watson
I took my laptop in as it was running slow, and they not only fix that but picked up a few other issues that were also plaguing it that I was unaware of. Very happy with service.
I'm a repeat customer of 4 years and Amy is always very happy and easy to deal with. My laptop is 8 years old and Geek Helpline keep it running like new for a fraction of the cost of upgrading to an equivalent system.
The problem with my laptop was identified by Geek Helpline, which was different to what I had thought and the solution they provided was less costly and provided quickly and efficiently for pick up the next day
Amy and Murray are both extremely helpful when dealing with me, an old bloke who doesn't know too much about modern technology. I couldn't have done without their assistance.
Amy of Geek Helpline provided quotes on two options to replace my laptop when Windows 7 support came to an end and I had to upgrade. Amy answered all my questions which helped me to make an informed decision as to what to buy. Excellent service and highly recommended.
We found Geeks very easy to talk to and they explained our computer problems to us in a way that we could understand. They were reasonable in their charges and had the work done quickly.
Amy has just built a new computer for me & I'm extremely happy with the computer and the service. I can ring her anytime for advice or help and she is only to willing to help me anyway she can. They give a complete service, coming onsite to set everything up ready for me to just start work. Thank you Amy & Murray
Geek Helpline provide a friendly and quick response to my computer problem. To Murray, thank you for your helpful info and advice on how to stay "safe" with computers. Will definitely seek Geek Helpline service again.
The technician was on time, skilled and efficient and our systems are working perfectly. What was booked as a 2 hour job took at least 6 hours and this was accommodated without complaint. We are absolutely satisfied with the service from Geek Helpline.
Being a baby boomer technical issues can be difficult. My neighbours directed me to Amy telling me she is brilliant. What was very difficult for me was solved very quickly, thank you so much Amy you are indeed brilliant.
