CUSTOMER REVIEWS

Liam Flynn

10:03 19 Jul 21

Excellent service, very friendly and great communication throughout the whole process. 10/10 would recommend for any problem big or small!!

Peter Wilson

04:31 13 Jul 21

Pleasant, tolerant, and helpful to one of the oldies. Overall excellent.

Paula Grundy

03:52 10 Jul 21

Thank you so much, Amy for helping my 96 year old father with his computer problems. You have so much patience and I really appreciated your feedback and outline of the work you performed.

Diana Wade

04:54 24 Jun 21

They used the KISS system with me which suited me perfectly considering my age and computer inability.

Kathryn Wilson

05:24 19 Jun 21

Amy had to totally rebuild my machine after it had blown up. This was no ordinary job as not only did it include the normal Word and Excel, etc but it also included very specific programs for the courts, as I am a court audio transcriber. This was time consuming, exasperating and a huge learning curve for both Amy and myself. OMG. But my machine is now perfect, much faster and easier to use, thanks to Amy. I would highly recommend Geek Helpline if you have any computer issues. Kathryn

Richard Searcy

00:45 04 Jun 21

Very helpful and efficient service. Amy is very pleasant to deal with and she has a good knowledge of IT. Job was completed on time and at a reasonable cost.

Carli Hall

05:28 02 Jun 21

Amy logged remotely into my computer and fixed all my issues, which saved me 2 trips to a computer shop and unplugging and replugging all these cords back into my PC! I am very grateful! Thank you!

Ken Granger

23:34 30 May 21

Amy has sorted out my laptop with her typical expert and prompt service.

Maryan G

01:17 30 May 21

Great Service Fixed my problem in next to no time. Would recommend to anyone needing IT Help

Bill Devery

07:02 18 Apr 21

Savanah Hood

03:49 13 Apr 21

Peter Cowell

06:05 03 Apr 21

Pleasant friendly service. Have used them for years.

Bruce Horton

01:13 02 Apr 21

Amy was helpful and responded quickly to any queries I had. I am very happy with the repair.

Hubert Hiemstra

04:50 01 Apr 21

Mike Clarke

02:19 21 Mar 21

Amy is extremely helpful, knowledgeable, efficient and organised. Also she is a great communicator and a pleasure to deal with! I have no hesitation in recommending Amy and will certainly contact her again for help in future. Thanks for your fantastic help, Amy!

Shirley Avis

00:41 15 Mar 21

Chris S

23:55 07 Mar 21

Thank you Amy, the service was very responsive, addressed the problems and provided additional recommendations which were taken up. Absolutely my "go to" when I need any IT support.

susanne Forbes

02:02 01 Mar 21

The Geek helpline were prompt and fixed our issue within a day saving all our data and transferring everything to a new computer. We found them to be warm and friendly and very efficient.

Leanne Harrison

22:13 28 Feb 21

Thanks Amy for responding so fast helping Erin with her email problems.Highly recommend Geek Helpline.

Keith Buxton

23:49 27 Feb 21

Invariably I have appreciated and been impressed by the quality service that I have received - I really wouldn’t go anywhere else for resolving my computer issues.

Brax Youd

03:46 24 Feb 21

Amazing service from Amy, she know computers would always use her business. Thanks heaps Amy.

John Shears

02:23 15 Feb 21

Sandra Jeffries

22:24 11 Feb 21

Quick response and professional approach to the issues involved in updating PC system. Follow-up on questions about the installation and use fast and on the button. Highly recommended.

Maurice Flaherty

01:23 05 Feb 21

Amy gives great personalised service. She made a great effort to recover our data. She greatly helped in setting up our new computer which she supplied. I have no problem in recommending Geek Helpline.

Kirsten Mitchell

06:47 31 Jan 21

Couldn't have been happier with Geek Helpline. Very refreshing to not only have a female IT professional but a computer repairer be very thorough, explanatory, timely and reasonably priced! Definitely can recommend.

Kyle Watson

22:44 29 Jan 21

As always, these people were brilliant. They logged onto my system, had the issue sorted in minutes. Very grateful for prompt & great service.

Berenice Pembleton

23:36 22 Jan 21

We can't thank Amy enough for the wonderful help she gave us and my 90 year old dad in setting up his new laptop. So was kind but very supportive in her manner and it was such a pleasure.

Gordon Burr

00:59 22 Jan 21

Had a problem with Adobe Lightroom which they tried to fix but couldn't so I took the pc to Geek Helpline and of course they fixed it and made improvements to the computer. Very grateful they are always able to resolve our computer issues and are easy to get hold of when we need them.

Gerard Fitzgerald

06:57 18 Jan 21

Prompt and efficient service

Vanessa Harvey

10:12 15 Jan 21

My laptop was completely screwed and wouldn’t even turn on. We went to the geek help line located in buderim and were served by the most wonderful lady and I could not commend her high enough for her work. If I could give her service an 11/5 stars I would

Kathryn Henning

07:14 08 Jan 21

Amy delivers great service with a smile as always 🙂 Wouldn't go anywhere else.

Yvonne Koster

23:58 28 Dec 20

Murray came to my place and I was able to sit with himand ask questions which was well worth it. Very good. I find both Amy and Murray really trustworthy with looking after any issues I can't solve.They are always willing to give good honest help and service.

Kirsty P

01:50 23 Dec 20

Sean Burke

01:56 16 Dec 20

Bruce Crowley

00:30 12 Dec 20

Prompt, efficient and friendly service. Much appreciated.

Neil Taylor

05:47 29 Nov 20

Frances Nicholls

05:57 26 Nov 20

Amy has always been great to work with, as is her crew. My problems were solved quickly and efficiently.

susie murphy

23:44 17 Nov 20

Christopher Deane

21:54 17 Nov 20

Murray did a great job with my computer and ironed out my issues very quickly and reinstalled Outlook app so my issues I was having could not reoccur. I also learnt a lot about my computer in the process and will definitely use Geek Helpline again if I have any other computer problems as their in home service was excellent!

Barry Lude

19:36 15 Nov 20

The GEEK's were extremely knowledgeable and practical with resolution of my laptop problem - including time, cost and professionalism. I would highly recommend them - I haven't found a better service on the Sunshine Coast or surrounds.

Mervyn Grant

00:52 12 Nov 20

Always provides prompt, good value service on all my IT needs including repairs, assistance in setting up and or handling program issues. Have been a repeat customer for many years and I recommend this business without hesitation.

Peter Ruscoe

05:36 08 Nov 20

Great lot to deal with and no problems.

diane standen

10:24 06 Nov 20

Robert Anderson

06:30 03 Nov 20

Very professional with good old fashioned customer service. A pleasure to sort through problems, thankyou

Paul Reid

01:18 01 Nov 20

Salty Balls

02:53 25 Oct 20

Wayne Kerr

06:37 17 Oct 20

Best service, on time as said, very friendly. Thank you

Andrea Ormerod

21:51 10 Oct 20

Provided timely assessment of the problem and fixed it within a reasonable period of time for an affordable price.

steve douglas

04:55 25 Sep 20

Bradley Mear

22:27 22 Sep 20

Lindy Scotton

09:32 22 Sep 20

Honest and efficient service every time.

Laurence McKenzie

21:08 20 Sep 20

Thank you once again Amy for fitting my laptop into your busy schedule last week so I can get my business up and running again quickly. Always very prompt, professional and friendly service. 5 stars all the way!

Chris Scott

03:05 15 Sep 20

What a great experience...Amy was professional, responsive and provide great advice and value in helping me with my I.T. issues. I would highly recommend Geek Helpline. I was having all sorts of problems and not being that computer literate and Amy at geekhelpline helped me to get everything working again. Thanks Amy.

Jan Jarman

20:20 12 Sep 20

My printer died at the worst possible moment. I contacted Amy, as I always do for any technological matters. I needed advice that I could rely on. She felt the printer's lifespan of 3 years had been passed, so she suggested replacement rather than repair. Her response was speedy, very good value for money, and we are now once again up and running. I am very grateful to Amy of Geek Girl! Reliable, knowledgeable and organised. Good stuff!

Alex Jago

10:10 11 Sep 20

These guys are good at any repairs but there price is a bit too expensive but still recommend!!!

Leanne Cordy

04:43 11 Sep 20

Professional, fast & great communication

OmgLockie

00:41 11 Sep 20

Top service from Amy - My emails had disappeared and I contacted Amy and she had it under control and fixed promptly. All saved ! Thanks Amy 5 stars.

Virginia Watson

07:16 07 Sep 20

Thankyou, once again Amy for great service and your friendly professional support. Your service, skills and knowledge are invaluable to our business Pet Rest Cremations. Our experience with Greek Helpline rates five stars, thank you. Virginia Watson

Teresa Skerritt

03:16 20 Aug 20

Fast, Friendly and knowledgeable service.

Teneille Hunter

00:08 20 Jul 20

Professional, prompt and exceptionally easy to work with.

Jill Winny

03:14 15 Jul 20

Amy couldn't have been more helpful. She was able to answer all my questions and provided a fast, efficient and affordable service

Piper Peter

08:38 14 Jul 20

Work was carried out promptly and courteously and at reasonable cost.

Jan Daventry

05:15 12 Jul 20

Thanks for the good service

FitMed Pulse

10:13 08 Jul 20

I took my laptop in as it was running slow, and they not only fix that but picked up a few other issues that were also plaguing it that I was unaware of. Very happy with service.

David Keep

07:19 21 Jun 20

Fantastic technician.

graham pinn

01:10 15 Jun 20

Always very helpful (particularly with senior citizens), and speedy.

Nicholas Walker

23:36 14 Jun 20

I'm a repeat customer of 4 years and Amy is always very happy and easy to deal with. My laptop is 8 years old and Geek Helpline keep it running like new for a fraction of the cost of upgrading to an equivalent system.

Athol Lubbe

07:33 14 Jun 20

Edgar Fossey

06:40 16 May 20

Great service and all done in a short time frame on short notice. Can't thank Amy and staff enough. Well done

Adrienne Alexander

23:53 08 May 20

Christopher Edwards

04:46 24 Apr 20

Quick and professional, great service and affordable. Kept me informed with what had to be done prior to fixing my computer. Highly recommend!

Ann Matthews

08:15 18 Apr 20

Fault was diagnosed quickly and repaired promptly.

Thelma egan

01:18 16 Apr 20

Murray was very helpful and professional.

Christopher Trimblett

03:14 09 Apr 20

The problem with my laptop was identified by Geek Helpline, which was different to what I had thought and the solution they provided was less costly and provided quickly and efficiently for pick up the next day

Tracy Hancock

07:56 04 Apr 20

Prompt service, problem efficiently dealt within 15mins. Thank you so much!

Jane Barclay

00:04 01 Apr 20

Thanks so much for your help Amy. It was lovely to meet your son.Cheers Jane

Margaret Murphy (Maggie)

02:14 31 Mar 20

Wonderful as usual. respectful of my level of tech geekyness & of me, available,

John Sells

12:20 18 Mar 20

Amy and Murray are both extremely helpful when dealing with me, an old bloke who doesn't know too much about modern technology. I couldn't have done without their assistance.

Pamela Green

08:52 14 Mar 20

'Amy is always my go to person for all computer needs/issues. You never disappoint and I really appreciate you and your expertise! Many thanks 😉

Denise Frost

23:31 26 Feb 20

Very good prompt follow up - no fuss

Ross Phinn

06:29 19 Feb 20

Thanks folks - excellent service.

Fleur McLeod

04:47 12 Feb 20

Fantastic service. I would highly recommend geek girl for any IT needs.

Gordon Matthews

07:37 09 Feb 20

Dorothy Collingwood

01:19 08 Feb 20

What great service. I have always been very happy to have Geek Helpline look after my computer. Highly recommended.Dorothy

Julie McKenzie

10:06 03 Feb 20

Amy of Geek Helpline provided quotes on two options to replace my laptop when Windows 7 support came to an end and I had to upgrade. Amy answered all my questions which helped me to make an informed decision as to what to buy. Excellent service and highly recommended.

joe tucker

06:57 27 Jan 20

Great service always helpful .

Katrina Burke

09:15 23 Jan 20

Excellent service from Amy .As always on time and solving my problems.

Judy Manning

07:03 15 Jan 20

Good and prompt service. Always friendly and happy to help, l have recommended Amy and Murray to friends and they have been completely satisfied

Debra Conran

10:12 12 Jan 20

Craig Clark

07:29 06 Jan 20

Amy is extremely helpful and knowledgeable

Rhonda Bindon

03:42 02 Jan 20

We found Geeks very easy to talk to and they explained our computer problems to us in a way that we could understand. They were reasonable in their charges and had the work done quickly.

Therese Brooke

23:41 19 Dec 19

Amy has just built a new computer for me & I'm extremely happy with the computer and the service. I can ring her anytime for advice or help and she is only to willing to help me anyway she can. They give a complete service, coming onsite to set everything up ready for me to just start work. Thank you Amy & Murray

Lianne Wood

22:51 12 Dec 19

Geek Helpline provide a friendly and quick response to my computer problem. To Murray, thank you for your helpful info and advice on how to stay "safe" with computers. Will definitely seek Geek Helpline service again.

Ruth Wade

07:16 04 Dec 19

The technician was on time, skilled and efficient and our systems are working perfectly. What was booked as a 2 hour job took at least 6 hours and this was accommodated without complaint. We are absolutely satisfied with the service from Geek Helpline.

Trevor Blake

01:03 03 Dec 19

Great team and excellent service (24/7) - nothing was a problem and the my requests were attended to with speed and efficiency. Thank you Team.

Bradley Hunt

12:15 20 Nov 19

Amazing service, such a professional local business, highly recommend.

Sue Douglass

05:10 16 Nov 19

Norma McMichael

10:58 03 Nov 19

Always excellent service with problems solved.

Chris Stanley

02:32 01 Nov 19

Amy is outstanding at what she does .

Ken Tippett

07:51 17 Oct 19

Great IT service from a personable and professional local small business.Highly recommend.

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