Reviews

Our Customer rating is:

5.0/5

4.9/5

based on 380+ reviews

tim sinn
tim sinn
22:35 24 Feb 24
Amy and her team are the best!Thanks guys.
John Robertson
John Robertson
06:07 23 Feb 24
A complex issue relating to the transfer of an email account from an ISP to The Messaging Company which for some reason activated an out of date out of office message which my mail recipients all then began receiving. Amy came in remotely and fixed it in a few minutes. We have used her service for years. She is the best
Ulrich Marfurt
Ulrich Marfurt
04:28 22 Feb 24
We would like to thank Amy Morris from GEEK HELPLINE for her professional, courteous and very helpful job she did for us. Amy is extremely efficient and knowledgeable about her work. We would recommend Amy and her team (Sophie) to anyone.Ulrich & Jenny Marfurt, Sunrise Beach QLD
Len Casey
Len Casey
09:41 21 Feb 24
Very efficient and know their work
Barbara Spencer
Barbara Spencer
08:11 20 Feb 24
Amy is a joy to have in your home, Knows her stuff is a full on Computer Nerd. Love her.
John Challis
John Challis
06:54 17 Feb 24
Great service easy to deal with.
James Fowler
James Fowler
21:40 16 Feb 24
Prompt service, fixing the problem within the hour of reporting it.
Errol Hay
Errol Hay
01:46 15 Feb 24
My lap-top had not been serviced since it was purchased about six years ago. Amy cleaned it up so that it was running much faster. There is no doubt that I will be looking to Amy for all future computer service and advice.
Peter
Peter
23:25 09 Feb 24
Lachlan Samuels
Lachlan Samuels
10:59 07 Feb 24
I always have a good experience with Gek Helpline when getting computer repairs.
Lara De Neva
Lara De Neva
00:27 06 Feb 24
Immediately acknowledged and greeted with a smile upon entering. Service outstanding. Staff are highly knowledgeable. They go through everything step by step and can dumb it down for you if needed.Thank you Amy for all your outstanding and valuable service. I will be back.Lara De Neva
Lynne Goss
Lynne Goss
05:42 04 Feb 24
Amy was extremely helpful and amazing at her job. Did something for me that I thought was going to be impossible and made my business a little bit smoother to run! Will keep using her services ongoing for sure.
Excellent, helpful service and advice from Amy. Very personable crew, easy to talk with. Definitely recommend.
JOHN HASTE
JOHN HASTE
10:35 02 Feb 24
YTop shelf serviceAmazing result with my Computer. Thanks team. John Haster
Tye Kelson
Tye Kelson
07:04 02 Feb 24
Got my computer working within a day. Unreal service would definitely recommend
Nicole Stearman
Nicole Stearman
13:06 30 Jan 24
Quick friendly service. Thankyou for saving our laptop!
Nicky Whisson
Nicky Whisson
01:54 22 Jan 24
prompt in their response and getting a technician booked in. Arrived on time, fixed the issue quickly and efficiently.
Le Draco
Le Draco
06:54 19 Jan 24
Put in my laptop in for data recovery, but was futile as HP did a formatting on my C drive losing my save files.But otherwise good support and non charges incurred which I'm thankful for.Will be coming back here in the meantimeEdit 2: changed my view I'm very thankful that they fixed the accidental whoopsies <3
Andrew Munns
Andrew Munns
21:35 18 Jan 24
Shirley Eames
Shirley Eames
00:27 18 Jan 24
This team is SO SO helpful even when my novice computer skills & issues take up your valueable time Thanks again Amy!! 👍👍
Peter Thomas
Peter Thomas
22:25 17 Jan 24
Bryan Tomlins
Bryan Tomlins
05:33 15 Jan 24
First class Amy thanks so much
Kylie Le Fevre
Kylie Le Fevre
23:53 14 Jan 24
Absolutely wonderful service from the start. Friendly and super helpful. Fast service with a smile. Highly recommended. Thank you team!!
Peter Ruscoe
Peter Ruscoe
08:32 13 Jan 24
Great lot to deal with and no problems.
maureen simons
maureen simons
06:26 12 Jan 24
The service we receive from Amy and her staff is always professional and prompt. We are extremely happy to have had Amy work with us on any technical issue we come up against for many years now. We highly recommend.Mike and Maureen
Greg & lorraine Hale
Greg & lorraine Hale
02:46 28 Dec 23
Always great service very happy very happy with Geek helpline service always prompt to attend if needed we would always recommend their servicesGreg & Lorraine
wayne osborne
wayne osborne
07:44 23 Dec 23
Fantastic personalised service. Very quick, very efficient. I got everything I needed. Thank you.
Emilee Morris
Emilee Morris
07:33 23 Dec 23
Amazing service, always been there for my problems. Fixes my problem in no time!
allan reynolds
allan reynolds
00:34 23 Dec 23
Amy, what can I say. Charming, knowledgeable, fast and efficient, and an absolute pleasure to deal with, best computer service i have ever had. Top marks to Sophie as well. What a team. *****
Lee Tunney
Lee Tunney
19:44 21 Dec 23
Very helpful and efficient. Highly recommend.
Dianne Sullivan
Dianne Sullivan
23:16 19 Dec 23
Had a problem with a new phone. Amy was amazing in solving the mystery !! Totally recommend Geek Helpline !
Sheryl Pinzone
Sheryl Pinzone
11:03 19 Dec 23
Very prompt & efficient service.Very friendly staff.Would have no hesitation in recommending them at all.
Maryan G
Maryan G
04:15 15 Dec 23
Great Service Fixed my problem in next to no time. Would recommend to anyone needing IT Help
Stacey Ryan
Stacey Ryan
02:37 13 Dec 23
Fast, efficient service. Great communication and product knowledge.
Tess Murphy
Tess Murphy
01:52 12 Dec 23
Great service. Reliable and professional.
Lachlan Ormerod
Lachlan Ormerod
09:32 10 Dec 23
I just want to say thank you for your service. You have been a great help.
Jane Harty
Jane Harty
02:55 10 Dec 23
I thoroughly recommend Amy to anyone seeking friendly and reliable repair and advice on all computer needs. I am very happy with her customer service, honesty, fee for service and prompt repair. Give Geeks a go!
Duncan Slaven
Duncan Slaven
08:02 09 Dec 23
Excellent service with quick turnaround and taking care of any unforeseen problems that come up. I highly recommend this company for your computer repairs.
Len Wade
Len Wade
02:09 07 Dec 23
Ami did a great job of retrieving files from the broken D drive on my old laptop, then setting up our new laptops.We were impressed by how neatly set up the new systems were, with everything clearly visible. Well done!!
Ruth Wade
Ruth Wade
01:23 07 Dec 23
The technician was on time, skilled and efficient and our systems are working perfectly. What was booked as a 2 hour job took at least 6 hours and this was accommodated without complaint. We are absolutely satisfied with the service from Geek Helpline.
Nicole Mitchell
Nicole Mitchell
13:47 01 Dec 23
Amy and her team were excellent to work with. Amy went above and beyond my expectations to ensure my daughter’s computer was fixed as quickly as possible so she didn’t get behind on her schoolwork. I can’t recommend Amy highly enough.
Susan Copley
Susan Copley
09:02 28 Nov 23
Geek were Very very helpfulwith great communication explaining what the issue with our internet was x highly recommended
Tracy Hancock
Tracy Hancock
05:57 28 Nov 23
Always helpful, prompt service
Scott S
Scott S
00:09 26 Nov 23
Yes , a great help and really good to deal with 🙂
DI Beaumont
DI Beaumont
21:14 18 Nov 23
Apart from her skills in all things IT, Amy has great communication & is always available to assist.
Ann Nicholls
Ann Nicholls
01:13 14 Nov 23
Amy and the team have always come to my rescue, whether it's at my home or in their office, with their efficient, friendly service. I highly recommend them.
kathy sherry
kathy sherry
08:23 09 Nov 23
I called Geek Helpline as I suspected I may be hacked. A visit from Murray that morning and everything was checked.Great service and I would highly recommend Geek Helpline to anyone.
Kirsten Mitchell
Kirsten Mitchell
07:55 09 Nov 23
So empathetic and helpful in helping my elderly Mother with cleaning and securing her devices after being scammed.
Robert Irvine
Robert Irvine
00:01 06 Nov 23
I had a very positive experience with Amy and her staff at Geekgirl Helpline. They fixed my computer issues in no time and charged me a fair price.Amy was very professional, courteous, and knowledgeable. She explained the problem and the solution clearly and answered all my questions. She also gave me some useful tips on how to prevent the same issues from reoccurring in the future.I am very happy with the service, and I would definitely use them again.Thank you, Amy, for a job well done!
David Woodrow
David Woodrow
01:47 02 Nov 23
Richard Bull
Richard Bull
22:37 31 Oct 23
Thanks Amy, my computer is working better. Also thanks for taking the time to explain a few things to me as well. Will think about that upgrade we talked about. All in all you were great and did a good job. You know your stuff. Would have no problems recommending you business to anyone who needs their computer sorted. Thanks, Richard Bull.
jenny carpenter
jenny carpenter
08:37 28 Oct 23
Fantastic genuine service- popped in and was immediately seen and Amy quickly fixed my issue at a very good price- did not try to rip me off as had a similar business - thank you so much and happy we found youWe will be back 😊Just returned to buy a new lap top great service and great price 👍
Amy
Amy
06:13 27 Oct 23
Glen Mayfield
Glen Mayfield
04:44 25 Oct 23
Excellent service and Amy explained everything that was done for the job .Highly recommended
Ron Schulz
Ron Schulz
03:47 19 Oct 23
Very helpful and efficient. Friendly staff, technically well qualified and easy to contact. Highly recommended.
We can't thank Amy enough! Thanks for being so friendly and helpful!
Paul Absell
Paul Absell
00:09 16 Oct 23
Extremely knowledgeable and helpful. Staff are great and service excellent. Very happy to recommend GEEK GIRL.
Heather Turner
Heather Turner
02:54 15 Oct 23
Amy is just so helpful, always understanding and mindful of my computer knowledge. Highly recommend Amy, Sophie and the team.
Christine Trimblett
Christine Trimblett
06:36 13 Oct 23
I feel so comfortable and have all faith in Amy’s abilities to solve any problem I give to her and her patience is boundless when it come to teaching me again again & again…….
Kobe Brady (KobeBrad8)
Kobe Brady (KobeBrad8)
12:52 12 Oct 23
Teale Ring
Teale Ring
00:47 08 Oct 23
Really love using Amy and her team at Geek Girl for all my IT and computer issues, they are so efficient in fixing anything and explain it in a way that I can understand. Highly recommend!!!
Ken Porter
Ken Porter
05:44 04 Oct 23
Friendly helpful and knowledgeable folk -always my first "go-to" people. Thanks again Amy.
Liz Askew
Liz Askew
19:39 03 Oct 23
Great service and very helpful and understanding at a very stressful time for me. I am happy to support a local business and would highly recommend. Grateful thanks to the team at Geek.
Claire Breckenridge
Claire Breckenridge
23:56 28 Sep 23
Most obliging & very helpful, "know their stuff"
Mervyn Grant
Mervyn Grant
05:52 27 Sep 23
Just used this company again for an IT related issue. Once again received prompt advice and assistance resolving the problem. Very pleased I found this company many years ago, it's the only place I use and recommend this business without hesitation.
Mavis Howe
Mavis Howe
06:39 21 Sep 23
Prompt and professional, knowledgeable service.Thank you Amy
Excellent service with a smile. Very helpful
Chris Stanley
Chris Stanley
07:36 15 Sep 23
Amy is outstanding at what she does .
David Wood
David Wood
06:00 14 Sep 23
Amy carried out a service on a six year old desktop computer for me. She diagnosed a problem with the power supply and replaced it. She also reviewed the software and security and made a few changes which make the machine more efficient. The work was completed as expected and the issues were explained to me when I collected the machine. It now runs faster and is a lot quieter. Excellent work.
Colin Alexander
Colin Alexander
20:05 12 Sep 23
My computer wouldn't restart after Windows did an automatic update, very stressful as I was just about to start my EOM paperwork! Geek Helpline sent Murray out & he was most helpful, fixed the issue promptly and made some suggestions to help make my small business computing more efficient & reliable. Thanks Murray & the Team!
Lorraine Swan
Lorraine Swan
04:02 09 Sep 23
Amazed and grateful. Geek Helpline cloned all the data from my out -of-date desktop and restored it with a solid state hard drive, saving me the cost of a new computer. They will continue to be my number one go-to for computer hardware problems.
Bruce Horton
Bruce Horton
01:57 02 Sep 23
Amy and staff were very helpful and went out of their way to solve my problem.
Suncoast Signs
Suncoast Signs
02:25 28 Aug 23
Geek Helpline.... great service, very quick response time, professional and Murray is a legend!
Kim Mackay
Kim Mackay
09:05 27 Aug 23
Very happy with the service provided by Amy. Arrived on schedule and resolved our issues. Just wish we had utilised our full hour for other devices.
Jenny Collett
Jenny Collett
00:27 21 Aug 23
Super efficient and knowledgeable service. Nothing is a problem and explanations about issues are conveyed in a way even a non techno person can understand. Thank you for being my go to in an emergency and keeping our business operational with little if any downtime.
Edgar Fossey
Edgar Fossey
04:41 17 Aug 23
All of the above.
Mandy Barrett
Mandy Barrett
08:23 15 Aug 23
Absolutely fantastic in every way! Helpful and informative and sorted out our issue promptly and efficiently. Would use them again in a heartbeat!
cindy Lambert
cindy Lambert
02:09 14 Aug 23
Just want to say that the tech today was great. Very patient and efficient. Will definitely use your service again if needed and recommend you to my friends and family.Thank youCindy
Claire Breckenridge
Claire Breckenridge
05:54 12 Aug 23
Great help with last minute software problem, thank you Sophie ! Very helpful and pleasant.
Sue Sewell
Sue Sewell
05:09 11 Aug 23
Very helpful, from Sophie the receptionist to Amy the expert. I felt in safe hands after a horrible hacking scare. Thank you.
Andrea Lynch
Andrea Lynch
05:33 10 Aug 23
Highly recommend!I received wonderful information, support & customer service from Amy ( and Sophie)My laptop issues were solved All options clearly offered, patiently explained and in terms I could understand.Any issues and repairs needed were communicated to me with honesty and transparency before work went ahead and with no pushy sales.Very grateful!Thank you
Matthew Brown
Matthew Brown
10:46 09 Aug 23
Excellent service and was able to recover my computer successfully.
We had some complicated business email issues, not complicated for Amy though, she was responsive, efficient, knowledgeable and generally awesome.
sue sherry
sue sherry
08:00 04 Aug 23
Having used other computer repair companies I could not believe how easy it was to deal with Amy who fixed my problem so effortlessly. I highly recommend this company and would not consider using anyone but Amy
geoff farnell
geoff farnell
05:16 04 Aug 23
Dalby Big Air
Dalby Big Air
00:07 04 Aug 23
Service was wonderfull , Girls are Beautiful . Bruce
Robyn Hill
Robyn Hill
02:45 03 Aug 23
Amy was wonderful and went out of her way to explain the issue I was experiencing. At no point was I made to feel that I was behind the technological 8 ball as she (and Sophie) are both compassionate and caring people.Great work team and highly recommended for your prompt attention to my situation.
bob startips
bob startips
21:54 02 Aug 23
Frances Nicholls
Frances Nicholls
21:43 31 Jul 23
Amy, you are just the best! What more can I say!
Cameron Rogers
Cameron Rogers
05:49 30 Jul 23
Great personalised service. Amy thoroughly explained each step in the process and made everything easy for us.
William Van Heerden
William Van Heerden
04:27 27 Jul 23
Brilliant, fast affordable service!
Chris Birch
Chris Birch
03:30 25 Jul 23
Absolutely professional and helpful.....and all done with a sense of humour. Fantastic
Kathryn Wilson
Kathryn Wilson
22:45 22 Jul 23
Amy had to totally rebuild my machine after it had blown up. This was no ordinary job as not only did it include the normal Word and Excel, etc but it also included very specific programs for the courts, as I am a court audio transcriber. This was time consuming, exasperating and a huge learning curve for both Amy and myself. OMG. But my machine is now perfect, much faster and easier to use, thanks to Amy. I would highly recommend Geek Helpline if you have any computer issues. Kathryn
Greg Tuer
Greg Tuer
22:37 20 Jul 23
Thanks to Amy & the team at Geek Helpline my windows PC is fixed & working like new. Great friendly service & prompt attention to the problem.
Glynis Gosling
Glynis Gosling
06:00 15 Jul 23
Very helpful. Everything was explained so that the non computer geek could understand...hahaha.Job finished same day... super prompt.
Faye Price
Faye Price
22:44 09 Jul 23
Always happy to help with my problems,
Biggus Dickus
Biggus Dickus
11:37 29 Jun 23
Amy did a great job in saving my sanity setting up my new computer and transferring everything from the old one and getting my ancient myob program to work in a shiny new environment. Quick , efficient and friendly service , highly recommended for any tech woes. 6 stars.
Don woodley
Don woodley
08:02 23 Jun 23
As always a quick response and problems all solved.
Anne Cooney
Anne Cooney
06:33 16 Aug 23
Thank you so much Amy for your computer knowledge and prompt service also thanks for fixing my Netflix much appreciated highly recommend
Geoffrey Kelleher
Geoffrey Kelleher
07:07 14 Jul 23
Excellent service would gladly recommend this company

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Get In Touch!

Get your device repaired by the best Computer repairers on the Sunshine Coast. We offer Australia-wide Remote services and onsite repairs in Buderim and its surrounds. Give us a call on 1300 433 554, email or pop in for a visit at: 

109 Ballinger Rd, Buderim

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