Reviews

Our Customer rating is:

5.0/5

4.9/5

based on 380+ reviews

Trevor Pollock
Trevor Pollock
23:28 19 May 24
A very helpful, speedy and courteous service.
Lorraine Graham
Lorraine Graham
22:57 19 May 24
Again, great and efficient service. A pleasure to take my computer problems to Amy knowing that they will be resolved quickly. Thanks Amy and Sophie.
John D
John D
07:25 18 May 24
Brilliant service. So good to experience such professional, thorough and helpful service delivered face to face in such a warm and friendly manner! 👍😁
James Clarke
James Clarke
22:16 17 May 24
So impressed. Geek Helpline's Amy sorted out my many issues and showed me ways to make my computing life soooo much easier. I'd recently called Officeworks Geeks 2 Us. But a week went by with no call back. So I chose local and found a service that's hard to top.
Barbara Spencer
Barbara Spencer
03:33 17 May 24
Amy is a joy to have in your home, Knows her stuff is a full on Computer Nerd. Love her.
Margaret Young
Margaret Young
07:57 15 May 24
Amy was terrific. She sorted out the IT problems we had, as well as the ones we didn’t know we had. Great service, highly recommend.
Alison House
Alison House
00:49 15 May 24
Always goes above and beyond and exceeds my expectations. Highly recommended.
Vern Lever-Shaw
Vern Lever-Shaw
07:24 09 May 24
Absolutely first class service. A pleasure to do business in a relaxed but very professional surrounding. No hesitation in recommending the service. Amy was particularly helpful.
Christine Trimblett
Christine Trimblett
05:10 07 May 24
I feel so comfortable and have all faith in Amy’s abilities to solve any problem I give to her and her patience is boundless when it come to teaching me again again & again…….
stephen beardmore
stephen beardmore
06:27 06 May 24
excellent thank you, Mum was very happy
Yg Lover
Yg Lover
12:50 02 May 24
I had a great experience. Amy was very helpful with all my queries.
June Stanton
June Stanton
23:07 30 Apr 24
I could not be happier with the service I received from Amy. She arrives on time with a friendly greeting and smile. Everything she does is explained to you in a way that is easy to understand. I highly recommend Geek Helpline. June
Anne Robson
Anne Robson
00:56 23 Apr 24
I have to say it was a good experience with Amy as I didn’t feel intimidated and she had the patience to deal with my questions.Issue sorted within one hour and will definitely use them again. Thanks again Amy.
bruce luchterhand
bruce luchterhand
05:48 13 Apr 24
I should have called Geek Helpline earlier than i did being frustrated with our POS provider. Murray turns up, looks at everything and picked the problem immediately. 2 hours later after order a replacement piece of kit, FIXED with no issues since. OUTSTANDING
Trent Lawlor
Trent Lawlor
08:15 10 Apr 24
Great service from all the team! Friendly, efficient, quality work and great value for money. Will definitely use again.
Don Horton
Don Horton
23:25 09 Apr 24
Moy Lim
Moy Lim
09:05 09 Apr 24
The assistance that Amy and Sophie provided was impeccable! They were both efficient, understanding and so helpful. I would 💯 recommend their services!
Stacey Ryan
Stacey Ryan
06:05 09 Apr 24
My second time using this company. Great service, quick and efficient. Highly recommend.
Delise Scoates
Delise Scoates
21:03 08 Apr 24
Thank you for quick response and for the services of Murray (?) , not just an experienced professional but a lovely person to deal with, who quickly resolved my problem! Great job, well done!
Christine French
Christine French
02:58 07 Apr 24
As usual Amy and her staff are on the ball. Very quick service and a very happy customer. Thank you.
Sue Wood
Sue Wood
05:08 04 Apr 24
Excellent service- very knowledgeable, professional and courteous
Damian Skerritt
Damian Skerritt
02:39 04 Apr 24
I have been coming here for a long time.Having experienced other "help" elsewhere, it was a relief to find a genuine service with impeccable people skills and reasonable pricing.Fixed my laptop in record speed.Service was amazing and I cannot go anywhere else in the future.
Dan Jepsen
Dan Jepsen
00:22 02 Apr 24
Shirley Eames
Shirley Eames
23:58 01 Apr 24
Once again Amy came to my rescue. It all seems so easy goThanks again Amy!! 👍👍
John Long
John Long
23:16 27 Mar 24
Excellent response, could not have asked for more. Highly recommended
Miranda Rowlands
Miranda Rowlands
02:59 24 Mar 24
We’ve had the Geek Helpline help us twice in the last week. One doing a home inspection of our Internet modem Wi-Fi, and I had data retrieval on my phone. Very happy with both. Thank you Murray and Amy and Sophie.
Nigel Knight
Nigel Knight
22:19 19 Mar 24
Came within one hour of making the call and got my PC working again, great service
Frances Nicholls
Frances Nicholls
05:24 19 Mar 24
Amy, you are just the best! What more can I say! Not often one gets a personal visit from the ‘boss’ to set up my new laptop! So appreciated.
Excellent service with a smile. Very helpful
Excellent customer service and reasonably priced
maurice Toms
maurice Toms
22:33 10 Mar 24
Very professional and a fair price!
Tony Wickham
Tony Wickham
21:43 08 Mar 24
Amy was very personable and professional, made the work on the computer that needed to be done easy and stress free for technology dinosaurs like us.Would recommend GeekGirl highlyTony
Memoirs of a Muse
Memoirs of a Muse
23:28 03 Mar 24
I had a very positive experience. Amy was very professional and exceeded my expectations My laptop was fixed, cleaned and even changed my power cable whic I didn't expect. Best service computer repair service I experienced on the Sunshine Coast. Highly recommended
bob startips
bob startips
22:35 02 Mar 24
All problems were resolved and computer set up upgraded where necessary
David Floyd
David Floyd
06:43 02 Mar 24
Geek Helpline, Amy and her staff, provided excellent, friendly and professional service in helping me retrieve my laptop after it was hacked. Happily recommend them for any home computer repair works or advice.David F
Grace Gorman
Grace Gorman
01:38 27 Feb 24
Amy is the best!! She sorted out my laptop (and me) within a day. Great service and reasonable prices, for an old dinosaur like me, that means a lot. Many thanks, and I'll be back.
tim sinn
tim sinn
22:35 24 Feb 24
Amy and her team are the best!Thanks guys.
Ulrich Marfurt
Ulrich Marfurt
04:28 22 Feb 24
We would like to thank Amy Morris from GEEK HELPLINE for her professional, courteous and very helpful job she did for us. Amy is extremely efficient and knowledgeable about her work. We would recommend Amy and her team (Sophie) to anyone.Ulrich & Jenny Marfurt, Sunrise Beach QLD
Len Casey
Len Casey
09:41 21 Feb 24
Very efficient and know their work
John Challis
John Challis
06:54 17 Feb 24
Great service easy to deal with.
James Fowler
James Fowler
21:40 16 Feb 24
Prompt service, fixing the problem within the hour of reporting it.
Errol Hay
Errol Hay
01:46 15 Feb 24
My lap-top had not been serviced since it was purchased about six years ago. Amy cleaned it up so that it was running much faster. There is no doubt that I will be looking to Amy for all future computer service and advice.
Peter
Peter
23:25 09 Feb 24
Lachlan Samuels
Lachlan Samuels
10:59 07 Feb 24
I always have a good experience with Gek Helpline when getting computer repairs.
Lara De Neva
Lara De Neva
00:27 06 Feb 24
Immediately acknowledged and greeted with a smile upon entering. Service outstanding. Staff are highly knowledgeable. They go through everything step by step and can dumb it down for you if needed.Thank you Amy for all your outstanding and valuable service. I will be back.Lara De Neva
Lynne Goss
Lynne Goss
05:42 04 Feb 24
Amy was extremely helpful and amazing at her job. Did something for me that I thought was going to be impossible and made my business a little bit smoother to run! Will keep using her services ongoing for sure.
Excellent, helpful service and advice from Amy. Very personable crew, easy to talk with. Definitely recommend.
JOHN HASTE
JOHN HASTE
10:35 02 Feb 24
YTop shelf serviceAmazing result with my Computer. Thanks team. John Haster
Tye Kelson
Tye Kelson
07:04 02 Feb 24
Got my computer working within a day. Unreal service would definitely recommend
Nicole Stearman
Nicole Stearman
13:06 30 Jan 24
Quick friendly service. Thankyou for saving our laptop!
Nicky Whisson
Nicky Whisson
01:54 22 Jan 24
prompt in their response and getting a technician booked in. Arrived on time, fixed the issue quickly and efficiently.
Le Draco
Le Draco
06:54 19 Jan 24
Put in my laptop in for data recovery, but was futile as HP did a formatting on my C drive losing my save files.But otherwise good support and non charges incurred which I'm thankful for.Will be coming back here in the meantimeEdit 2: changed my view I'm very thankful that they fixed the accidental whoopsies <3
Andrew Munns
Andrew Munns
21:35 18 Jan 24
Peter Thomas
Peter Thomas
22:25 17 Jan 24
Bryan Tomlins
Bryan Tomlins
05:33 15 Jan 24
First class Amy thanks so much
Kylie Le Fevre
Kylie Le Fevre
23:53 14 Jan 24
Absolutely wonderful service from the start. Friendly and super helpful. Fast service with a smile. Highly recommended. Thank you team!!
Peter Ruscoe
Peter Ruscoe
08:32 13 Jan 24
Great lot to deal with and no problems.
maureen simons
maureen simons
06:26 12 Jan 24
The service we receive from Amy and her staff is always professional and prompt. We are extremely happy to have had Amy work with us on any technical issue we come up against for many years now. We highly recommend.Mike and Maureen
wayne osborne
wayne osborne
07:44 23 Dec 23
Fantastic personalised service. Very quick, very efficient. I got everything I needed. Thank you.
Emilee Morris
Emilee Morris
07:33 23 Dec 23
Amazing service, always been there for my problems. Fixes my problem in no time!
allan reynolds
allan reynolds
00:34 23 Dec 23
Amy, what can I say. Charming, knowledgeable, fast and efficient, and an absolute pleasure to deal with, best computer service i have ever had. Top marks to Sophie as well. What a team. *****
Lee Tunney
Lee Tunney
19:44 21 Dec 23
Very helpful and efficient. Highly recommend.
Dianne Sullivan
Dianne Sullivan
23:16 19 Dec 23
Had a problem with a new phone. Amy was amazing in solving the mystery !! Totally recommend Geek Helpline !
Sheryl Pinzone
Sheryl Pinzone
11:03 19 Dec 23
Very prompt & efficient service.Very friendly staff.Would have no hesitation in recommending them at all.
Maryan G
Maryan G
04:15 15 Dec 23
Great Service Fixed my problem in next to no time. Would recommend to anyone needing IT Help
Tess Murphy
Tess Murphy
01:52 12 Dec 23
Great service. Reliable and professional.
Lachlan Ormerod
Lachlan Ormerod
09:32 10 Dec 23
I just want to say thank you for your service. You have been a great help.
Jane Harty
Jane Harty
02:55 10 Dec 23
I thoroughly recommend Amy to anyone seeking friendly and reliable repair and advice on all computer needs. I am very happy with her customer service, honesty, fee for service and prompt repair. Give Geeks a go!
Duncan Slaven
Duncan Slaven
08:02 09 Dec 23
Excellent service with quick turnaround and taking care of any unforeseen problems that come up. I highly recommend this company for your computer repairs.
Len Wade
Len Wade
02:09 07 Dec 23
Ami did a great job of retrieving files from the broken D drive on my old laptop, then setting up our new laptops.We were impressed by how neatly set up the new systems were, with everything clearly visible. Well done!!
Ruth Wade
Ruth Wade
01:23 07 Dec 23
The technician was on time, skilled and efficient and our systems are working perfectly. What was booked as a 2 hour job took at least 6 hours and this was accommodated without complaint. We are absolutely satisfied with the service from Geek Helpline.
Nicole Mitchell
Nicole Mitchell
13:47 01 Dec 23
Amy and her team were excellent to work with. Amy went above and beyond my expectations to ensure my daughter’s computer was fixed as quickly as possible so she didn’t get behind on her schoolwork. I can’t recommend Amy highly enough.
Susan Copley
Susan Copley
09:02 28 Nov 23
Geek were Very very helpfulwith great communication explaining what the issue with our internet was x highly recommended
Tracy Hancock
Tracy Hancock
05:57 28 Nov 23
Always helpful, prompt service
Scott S
Scott S
00:09 26 Nov 23
Yes , a great help and really good to deal with 🙂
DI Beaumont
DI Beaumont
21:14 18 Nov 23
Apart from her skills in all things IT, Amy has great communication & is always available to assist.
Ann Nicholls
Ann Nicholls
01:13 14 Nov 23
Amy and the team have always come to my rescue, whether it's at my home or in their office, with their efficient, friendly service. I highly recommend them.
kathy sherry
kathy sherry
08:23 09 Nov 23
I called Geek Helpline as I suspected I may be hacked. A visit from Murray that morning and everything was checked.Great service and I would highly recommend Geek Helpline to anyone.
Kirsten Mitchell
Kirsten Mitchell
07:55 09 Nov 23
So empathetic and helpful in helping my elderly Mother with cleaning and securing her devices after being scammed.
Robert Irvine
Robert Irvine
00:01 06 Nov 23
I had a very positive experience with Amy and her staff at Geekgirl Helpline. They fixed my computer issues in no time and charged me a fair price.Amy was very professional, courteous, and knowledgeable. She explained the problem and the solution clearly and answered all my questions. She also gave me some useful tips on how to prevent the same issues from reoccurring in the future.I am very happy with the service, and I would definitely use them again.Thank you, Amy, for a job well done!
David Woodrow
David Woodrow
01:47 02 Nov 23
Richard Bull
Richard Bull
22:37 31 Oct 23
Thanks Amy, my computer is working better. Also thanks for taking the time to explain a few things to me as well. Will think about that upgrade we talked about. All in all you were great and did a good job. You know your stuff. Would have no problems recommending you business to anyone who needs their computer sorted. Thanks, Richard Bull.
jenny carpenter
jenny carpenter
08:37 28 Oct 23
Fantastic genuine service- popped in and was immediately seen and Amy quickly fixed my issue at a very good price- did not try to rip me off as had a similar business - thank you so much and happy we found youWe will be back 😊Just returned to buy a new lap top great service and great price 👍
Amy
Amy
06:13 27 Oct 23
Glen Mayfield
Glen Mayfield
04:44 25 Oct 23
Excellent service and Amy explained everything that was done for the job .Highly recommended
Ron Schulz
Ron Schulz
03:47 19 Oct 23
Very helpful and efficient. Friendly staff, technically well qualified and easy to contact. Highly recommended.
We can't thank Amy enough! Thanks for being so friendly and helpful!
Paul Absell
Paul Absell
00:09 16 Oct 23
Extremely knowledgeable and helpful. Staff are great and service excellent. Very happy to recommend GEEK GIRL.
Heather Turner
Heather Turner
02:54 15 Oct 23
Amy is just so helpful, always understanding and mindful of my computer knowledge. Highly recommend Amy, Sophie and the team.
Kobe Brady (KobeBrad8)
Kobe Brady (KobeBrad8)
12:52 12 Oct 23
Teale Ring
Teale Ring
00:47 08 Oct 23
Really love using Amy and her team at Geek Girl for all my IT and computer issues, they are so efficient in fixing anything and explain it in a way that I can understand. Highly recommend!!!
Ken Porter
Ken Porter
05:44 04 Oct 23
Friendly helpful and knowledgeable folk -always my first "go-to" people. Thanks again Amy.
Liz Askew
Liz Askew
19:39 03 Oct 23
Great service and very helpful and understanding at a very stressful time for me. I am happy to support a local business and would highly recommend. Grateful thanks to the team at Geek.
Claire Breckenridge
Claire Breckenridge
23:56 28 Sep 23
Most obliging & very helpful, "know their stuff"
Mervyn Grant
Mervyn Grant
05:52 27 Sep 23
Just used this company again for an IT related issue. Once again received prompt advice and assistance resolving the problem. Very pleased I found this company many years ago, it's the only place I use and recommend this business without hesitation.
Mavis Howe
Mavis Howe
06:39 21 Sep 23
Prompt and professional, knowledgeable service.Thank you Amy
Chris Stanley
Chris Stanley
07:36 15 Sep 23
Amy is outstanding at what she does .
David Wood
David Wood
06:00 14 Sep 23
Amy carried out a service on a six year old desktop computer for me. She diagnosed a problem with the power supply and replaced it. She also reviewed the software and security and made a few changes which make the machine more efficient. The work was completed as expected and the issues were explained to me when I collected the machine. It now runs faster and is a lot quieter. Excellent work.
tony mitchell
tony mitchell
22:25 03 May 24
John O'Brien
John O'Brien
04:21 19 Apr 24
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Get In Touch!

Get your device repaired by the best Computer repairers on the Sunshine Coast. We offer Australia-wide Remote services and onsite repairs in Buderim and its surrounds. Give us a call on 1300 433 554, email or pop in for a visit at: 

109 Ballinger Rd, Buderim

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