Frequently Asked Questions

You can expect a friendly experienced technician, to be on time and introduce themselves upon their arrival. Clear communication is our number one priority, so you can expect your technician to keep you thoroughly informed as to what is going on from the moment he/she arrives onsite, as well as keep you updated throughout the service, so there are no surprises.

To Book an appointment is super easy just simply click any 'Book Now" button or link to be taken to our booking page. From there simply click on which type of service you require:

- Remote                                       

- Onsite 

- Or Workshop 

At Geek Helpline we provide expert, same day or next day, onsite & remote computer help, repairs and services. Our services cover a wide range of computer issues – just about any type of computer issue, we can help out!

Our services include hardware and software repairs, system security solutions, wireless and wired networking, data recovery and backup solutions solutions and virus/spyware removal, just to name a few. Whatever you need done, we can help!

To see our full services list click here 

For your convenience, we accept payment by cash, credit card or Cheque.

At the end of your service, we will also email you an invoice and receipt for your records!

Of course! For your convenience, our technicians drive fully stocked when possible so that they can fix most problems on the spot. If the required part isn’t immediately available, we will organise it for you as soon as possible and make a return follow-up visit as part of the same service.

We do! At Geek Helpline we offer informal training no matter what your training needs are. Our Geeks are experienced in training all individuals on how to use and get the most out of their computer. Please click here for more information feel free to give us a call to discuss your needs – we’re happy to help!

Monday: 8am - 5pm

Tuesday: 8am - 5pm

Wednesday: 8am - 5pm

Thursday: 8am - 5pm

Friday: 8am - 5pm

Weekends: Closed