Insurance Reports

Insurance companies will often require an insurance report when you go to make a claim. If your computer or laptop has been damaged, and you’re needing to make an insurance claim, we can provide you with a professional, well worded insurance report to take to your insurer.

If you have experienced water damage, accidental damage, or other problem? There’s high Chances are you will be able to claim a repair or replacement 

Steps we Take

Accidentally dropped your computer or has it been zapped by lightning? We’ll do a full assessment of your computer or laptop identifying the cause of the problem and what damage has been done.

We’ll assess whether your device is repairable or requires replacing. We’ll then give you and your computer repair insurance company all the options!

Once our Geeks know this information, your technician will write up a clear, concise computer repair report listing all the details your insurer needs to see, making the whole claim process so much smoother. 

Why should you choose Geek Helpline?

Questions & Answers

  • We can come to you – no packing your computer up and lugging it to a repair shop.
  • The Geeks are among the best in the industry, ensuring the quickest solutions to your computer problems
  • Amazing Customer service from friendly hard working technicians 
  • Plain English – Every technician  speak plain English so we can explain what we’re doing and why.
  • Personalised service 

You can expect a friendly experienced technician, to be on time and introduce themselves upon their arrival. Clear communication is our number one priority, so you can expect your technician to keep you thoroughly informed as to what is going on from the moment he/she arrives onsite, as well as keep you updated throughout the service, so there are no surprises.

To Book an appointment is super easy just simply click any 'Book Now" button or link to be taken to our booking page. 

From there simply click on which type of service you require:

- Remote

- Onsite 

- Or Workshop 

What people are saying

"Quick response and professional approach to the issues involved in updating PC system. Follow-up on questions about the installation and use fast and on the button. Highly recommended."

Sandra Jeffries

Get In Touch!

Get your device repaired by the best Computer repairers on the Sunshine Coast. We offer Australia-wide Remote services and onsite repairs in Buderim and its surrounds. Give us a call on 1300 433 554, email or pop in for a visit at: 

109 Ballinger Rd, Buderim

Need Support?

Download our Remote Support Software(Windows) to get started with TeamViewer.

Download our Remote Support Software (macOS) to get started with TeamViewer.