Support

Remote Computer Support

Whether you live in Queensland, Sydney, Melbourne, Hobart or Perth, there isn’t a place in Australia that we don’t support.

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ABOUT

What you should know about remote support

Most things can be fixed remotely, however if your device cannot connect to the internet then you’ll need a computer technician to pay you a visit. By calling us today we can schedule a technician to come right to your door step today!

During your appointment, one of our qualified geeks will connect to your desktop, laptop or electronic device through the internet. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.

At any point of the process you can ask us technical questions and we’ll be happy to answer them. The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.

CONNECT

How to get Remote Support

Maybe you’re time poor, have a deadline, or maybe having a visit from an onsite technician is simply impractical.

Call Us

Step 1: Call us on 1300 433 554 or use the booking form (to book for a later time)

Click the link

Step 2: click OR the any remote support button to add the Quick Support application to your desktop screen. 

We Connect

Step 3: We then connect to your device and get the problem fixed while you watch and guide our every move.

So how do I get remote IT support?

Call Us

Step 1: Call us on 1300 433 554 or use the booking form (to book for a later time) to begin your remote support session.

Click The Link

Step 2: click this link OR the any remote support button to add the Quick Support application to your desktop screen. 

We Connect

Step 3: We then connect to your device and get the problem fixed while you watch and guide our every move.

ABOUT US

8 time-saving benefits of remote IT support

We understand our clients and recognize that sometimes it’s impossible to physically bring your computer into a repair store.

Fast. We can provide remote IT support at short notice, as there is no travel time required.

Simple. We guide you step-by-step through the quick and easy process.

Secure. All your data is safe and secure, and any passwords are reset after the remote support session.

Flexible. Travelling interstate or overseas? No problem. We can provide tech support on-the-go.

Quick turnaround. No need to take your computer to a physical computer shop and wait days for your issue to be resolved.

Time-saving. Most remote support issues are solved within 15 minutes.

Have a Question?

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CONTACT US

Get In Touch!

Get your device repaired by the best Computer repairers on the Sunshine Coast. We offer Australia-wide Remote services and onsite repairs in Buderim and its surrounds. Give us a call on 1300 433 554, email or pop in for a visit at: 

109 Ballinger Rd, Buderim

  • Monday to Friday : 8AM - 5PM
  • After Hours - By Appointment

Remote Support

What is Remote Support?

Maybe you’re time poor, have a deadline, or maybe having a visit from an onsite technician is simply impractical. Whatever the reason, our remote support service is perfect for getting small problems solved such as removing a virus infection, having software configured, troubleshooting printer problems or figuring out why your computer is running so slow!

So, whether you live in Queensland, Sydney, Melbourne there isn’t a place in Australia that we don’t support.

Our remote computer support service is perfect for people living in rural and Outback Australia, as-well as our customers who have moved away. As long as you have decent access to the Internet then our Geeks can help!

$44   Per 15 mins

Things we can fix remotely

  • Remove viruses and spyware
  • Remove unwanted programs
  • Find missing files and documents
  • Microsoft 365 & Other Software Help
  • Troubleshoot & repair email send/receive issues
  • Configure software
  • Configure and resolve printing/scanning issues
  • Setup new email accounts

What you should know about remote support

During your appointment, one of our qualified geeks will connect to your desktop, laptop or electronic device through the internet. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.

At any point of the process you can ask us technical questions and we’ll be happy to answer them.

The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.

*Most things can be fixed remotely, however if your device cannot connect to the internet then you’ll need a computer technician to pay you a visit. 

How to get remote support?

Call Us

Step 1: Call us on 1300 433 554 or use the booking form (to book for a later time) to begin your remote support session.

Click The Link

Step 2: click the link bellow or any remote support button to add the Quick Support application to your desktop. 
Download

We Connect

Step 3: We then connect to your device and get the problem fixed while you watch and guide our every move.

Get In Touch!

Get your device repaired by the best Computer repairers on the Sunshine Coast. We offer Australia-wide Remote services and onsite repairs in Buderim and its surrounds. Give us a call on 1300 433 554, email or pop in for a visit at: 

109 Ballinger Rd, Buderim

  • Monday to Friday : 8AM - 5PM
  • After Hours - By Appointment

Get In Touch

Fill out the form below and we will contact you as soon as possible!

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Need Support?

  • Support for Windows

Download our Remote Support Software(Windows) to get started with TeamViewer.

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  • Support for Apple

Download our Remote Support Software (macOS) to get started with TeamViewer.

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